Webinar: AWS Initiatives and Responses to COVID-19 (or similar situations)
Join us next Thursday, November 5th at 16:00 PM to learn how companies that had their systems on Amazon Web Services have dealt with the changes in demand caused by the COVID-19 pandemic.
AWS Initiatives and Responses to COVID-19 (or Similar Situations)
In this webinar, led by Alejandro Casanovas, CEO of apser, you will learn about real cases of companies that have taken advantage of some of the main advantages of having their systems in the AWS cloud (such as elasticity, reliability and security) to adapt to the significant changes in demand generated abruptly as a result of the COVID-19 pandemic.
From the Amazon Web Services team, we will have the participation of José Paz, Amazon Connect Sales Manager for Southern Europe, who will give us an overview of this very interesting omnichannel call center service in the AWS cloud . We will also see a demo of the solution.
Who is it for:
In this webinar aimed at IT managers, infrastructure managers, CTOs, CEOs and CFOs, you will learn:
- How you can leverage the elasticity of AWS systems to adapt to demand and optimize costs
- What AWS tools can you use to encourage and help establish teleworking as a viable alternative?
- What are the advantages of an omnichannel call center like Amazon Connect and how does it work?
This will be the agenda of the event:
| 16:00 – 16:05 | Introduction |
| 16:05 – 16:15 | Elastic Technology Platforms |
| 16:15 – 16:30 | Telecommuting |
| 16:30 – 17:10 | Omnichannel Call Center + Amazon Connect Demo |
| 17:10 – 17:30 | Q&A: Ask your questions |
Who will participate:
The speakers of the session will be:
- Alejandro Casanovas, CEO of apser and AWS Certified Solutions Architect
- José Paz, Principal Amazon Connect Sales EU South
