Network and Systems Management Service

24x7 Support
System Administration
Communications Management

Our proposal

The current boom in the use of Information Technologies in companies, as a means to obtain better results, has led to a high level of complexity for them. For most companies, the availability of their communications network and systems is a business-critical element.

At apser we offer a flexible and scalable range of Remote Network and Systems Management Services that will help you optimize your current infrastructure. Among our services you will find: monitoring, performance, incidents, changes, configuration and security.

Different systems

We manage different types of systems such as Microsoft, Linux, MySql, SAP, Oracle, among others.

More competitive business

We support multi-vendor network electronics (routers, switches, hubs, etc.) and technologies such as Voice over IP, Virtual Private Networks and SNMP manageable devices, to keep your network nodes operational and your business competitive.

Maximum availability

apser guarantees the maximum availability through a fast, simple and fully customizable solution according to your specific needs.

Transfer of responsibilities

The service transfers your management tasks from your company to apser, so that you continue to receive detailed information that allows you to control your current systems' status.


Customer service

Communication with the client that combines incident management with analysis reports.


Including software distribution, preventive maintenance, system tuning, ongoing incident analysis and backups.

Instalación de equipos red

Including device testing and infrastructure supervision.

Network monitoring and management

Includes monitoring, alarm management, incident solving, services modifications and control of the installed devices.

Monthly or customized reports

Which contains: service connections, registered incidents, real-time availability, average duration of incidents, complaints, breakdowns and outages, average incident response time, evolution of service levels.

Technical advice

Related to the analysis of your network current status, collaborative engineering analysis as well as network and management improvement proposals.

Recover control and simplify management tasks

  • Rapid adaptation of communication and systems management needs to adapt to new business requirements
  • Reduced implementation cycles
  • Efficiency in the management and enhancement of network environments
  • Increased control of the actual status of your infrastructure
  • Ensuring network security in critical network applications
  • Collaboration to achieve your business goals
  • Quick and easy implementation, through a packaged solution according to functionalities and nodes.

Other included services

We include the following functionalities among our managed services:
Azure Services

Our experts are qualified for migration and development projects on the Microsoft cloud platform.

Microsoft Licensing

We offer the control, support and management service for Microsoft licensing.

GSuite Platform

We migrate and manage Google Workspaces / Google platform based solutions.

Unified Communications

Voice IP based on cloud platforms solutions management and development service.

Data Center Services

We provide our own data center in Barcelona to host solutions that need to be hosted in national territory.


Fully customizable. You can modifiy the solution according to specific business requirements. You will also be able to choose between three main options based on those needs and different support schedules.

Contact us

We would love to know your goals and collaborate with you to achieve them. Fill in the following form and we will contact you as soon as possible.

Telephone 902 02 62 13
Monday to Friday from 09h to 18h.

Service Center

Coso Street, 46 1st Floor
50004 Zaragoza

Marketing & Sales

Prat de la Riba, 31 2º
43201 Reus

Euskadi Office

C/María Díaz de Haro, 43
48010 Bilbao