Discover the different types of IT outsourcing
El outsourcing computer o outsourcing of IT services It is a resource that many companies are turning to in order to optimize resources and improve the Informatic support offered. After all, a company must focus its efforts on achieving its objectives. Did you know that there are different types of outsourcing computer scientist? Do you know the different applicable modalities in this type of services?
Types of computer outsourcing
Total
In this type of outsourcing The provider takes over the management of all the IT services of the client company. The economy of scale allows access to the service at a very competitive price. However, there are risks associated with Link all IT services to an external agent to the enterprise.
Partial
It is a formula by which the Provider manages only part of IT services of the company. This formula is used to limit risks and ensure the supplier's skills. This way of doing things has a downside: increased service costs.
Pseudo-Outsourcing
It is a strategy through which A business group creates a specialized company in IT management and support services that will work for all the companies in the group. This option is used, as we said, by large business groups.
Of Transition
This option is used as temporary solution When a company wants to make the transition to a new system, the supplier takes over the management of the old system. Meanwhile, the IT department of the contracting company is dedicated to implementing the new system. This way, the company can focus most of its IT resources on processes that generate real added value for the company. In addition, this formula serves to test the supplier's skills in order to establish more lasting relationships.
Offshore
This strategy consists of contracting the services of outsourcing computer outside the national territory with the aim of obtaining economic or technological advantages by contracting a supplier from another country. For example, we know that Spanish telephone companies have their customer service departments located in South America, since the costs in human resources and infrastructure are much lower. However, this model poses certain difficulties, such as cultural differences and coordination between the client company and the supplier.
Multiple
It consists of the hiring of multiple providers of one or more IT service areas to ensure flexibility on the one hand and independence on the other. Having several suppliers ensures that we do not run out of service – if we lose a supplier we will always have another to replace it – and also that we are not at the mercy of a single supplier, being able to have a dominant position in the relationship with it. This strategy has its disadvantages. Coordination and communication between a multiplicity of actors is complicated. The interests of each company and the clash of the ways of doing things of each of them also come into play.
Strategic
Under this model, client and supplier prepare a joint strategy in which they share resources, capital and structures in order to achieve their goals. The client boosts the development of the supplier. It is a kind of investment in the supplier to obtain benefits from the constant growth and improvement of competitiveness that will ultimately result in competitive advantages for the client company. It is a type of outsourcing where there are risks, as in any innovation process. Selecting a reliable supplier in these cases is essential.
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