Apser achieves AWS Conversational AI competency
AWS thus recognizes the solvency and level of training of our team of professionals in the development of high-quality and effective Conversational AI solutions, such as interactive chatbots, virtual assistants, and interactive voice response (IVR).
Get access to all Conversational AI solutions now. We adapt each project to your AI needs.
Revolutionizing user interaction
There is no doubt that the Conversational Artificial Intelligence has revolutionized the way businesses and users interact with available services and applications. And it is precisely these interfaces that provide human-like conversational capabilities.
This is possible through the integration of technologies AI and Machine Learning that bring that natural touch to language and a maximum understanding of user requests.
This achievement positions us as the First national partner to achieve the Conversational AI competence and as one of the experts in developing, delivering, and exploiting solutions based on AWS AI services.
More dynamic conversations
Apser's conversational AI solutions are designed to help organizations of any size manage the full lifecycle of a solution within this area. In each project, We address the need for flexible, adaptable, scalable and easy-to-deploy solutions, accelerating development and enabling customers to focus on driving business value.
Our solutionss integrate the powerful functionalities of services such as Amazon Lex, Amazon Kendra or Amazon Polly. With this, we have achieved that services such as Amazon Connect offer a more interactive and natural interface during interaction with the user in different sectors: Health, Technology, Energy, among others.
Our experience in this field is contrasted with the implementation of chatbots to transform customer service and automate incident or query response processes, while allowing access to log analytics and operator results.
- Naturgy, one of the most prominent companies in the energy sector, I trusted apser to Deploying Amazon Lex-based bots with the aim of addressing basic customer queries and managing more complex requests.
Additionally, bots were enriched with Lambda functions which eliminated the need to code business logic in workflows. AmazonConnectThis simplification has not only streamlined the process, but has also given the bots greater power and flexibility.
- For its part, the digital company roams, incorporated a conversational bot developed by apser to manage customer service. This bot integrates services such as Lambda, Lex and CloudWatch working in conjunction with custom development that connects call data to the client’s ERP. For this project, Amazon Connect was the key tool for interactions and data collection.
We accompany you in the digital transformation of your business
Apser is a cloud services provider company, AWS Consulting Partner Advanced Level for the Iberia region and awarded in 2020 with the prize APN Rising Star Partner of the Year.
The company serves a wide variety of clients from different market segments such as public administrations, educational and non-profit organizations, companies and entities in the health sector, SMEs, startups and software manufacturers, as well as digital natives.
Automate, personalize, and predict to propel your business into the future. Don’t be left behind! Connect with us to explore how this innovation can take your business to the next level.
