Amazon Web Services for teleworking
The current pandemic caused by Covid-19 has been the trigger for many companies in our country that did not consider teleworking to have made a change and are strongly committed to implementing this new option in their internal policies.
Below we explain the tools that Amazon Web Services offers to optimize teleworking.
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AWS services for communication between work teams
A company's productivity is closely related to good internal communication, and investing in it is essential for the proper functioning of any organization. To this end, AWS offers the following services to optimize work activities, keep work teams connected, and achieve optimal performance in this type of work.
Let's take a closer look at each tool and how they fit into each area of the business.
amazon-chime
Amazon Chime is a Complete and secure communication serviceWith just this one app, you can hold meetings, chat, and make calls inside and outside the company. It works with all devices and you can quickly switch from a chat to a call, share your screen, or invite other people to join a meeting.
Amazon Workdocs
Amazon Workdocs is the tool that allows for easy and secure content sharing. It is a storage and sharing service that companies can manage. It includes controls so that the worker and authorized collaborators are the only ones who have access to the files stored in the cloud. It also allows for comments to be included, which improves user productivity.
Amazon Workspaces
Amazon WorkSpaces is a fast and secure service that allows you to seamlessly access Microsoft Windows or Amazon Linux desktops (from any compatible device, place, and time). Thanks to its high performance, Amazon WorkSpaces eliminates the need to deploy hardware or install more complex software.
AWS Customer Support Services
It is important for every company to plan tasks that are related to the client. AWS is considering remote work aimed at this sector with Amazon Connect and Amazon Pinpoint.
AmazonConnect
This AWS service allows companies to have a customer service center or telephone line without requiring agent training. All you need is an Internet connection and a headset to start receiving calls with high-quality audio.
Amazon pinpoint
Amazon Pinpoint is a tool that allows you to interact with customers through different messaging channels: push notifications, email messages, SMS text messages, or voice messages.
AWS service for remote access
One of the most important aspects that every company must consider is establishing secure connections with the digital tools used to work remotely.
AWS ClientVPN
AWS Client VPN is a virtual private network service that allows you to access AWS resources securely over your on-premises network. The key features and functionalities of this service are: 100% secure connections, service managed directly by AWS, excellent availability and elasticity, certificate-based authentication, custom security controls, ease of use and administration, and full integration with existing AWS services.
There is no doubt that the AWS cloud can be of great help in implementing teleworking and strengthening communication between workers and clients. In addition, it guarantees a secure, flexible virtual environment that allows for cost reduction.
Contact us and make the move to the cloud in a flexible and secure way. At apser we will be happy to advise you.
